Shipping Policy

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We ship Australia-wide.

**Processing Time:**  

Orders are packed and dispatched within **1–3 business days**.

**Delivery Time:**  

- Metro areas: 2-3 business days 

- Regional areas: 4–8 business days  

(Delays may occur during public holidays or peak periods)

**Shipping Providers:**  

We use trusted national couriers like Australia Post and Sendle. For local deliveries in Melbourne, our ButterflyCo team may deliver your order directly to your door for faster service.

**Shipping Rates:**  

Flat rate: $4.99 AUD for all deliveries.

**Tracking:**  

You’ll receive tracking details by email/Text once your order is shipped.

**Delivery Issues:**  

Please ensure your address is correct. If a parcel is returned due to an incorrect address or unclaimed parcel, re-shipping fees will apply.